Automate 70% of "Where Is My Order?" Tickets & Sync Inventory Seamlessly
Eliminate repetitive customer support overhead and warehouse data lag. Connect Shopify, ERP, fulfillment, and accounting into one autonomous engine.
Architecture Blueprint
How Data Flows From Trigger to Closed Revenue
Inbound Event
Customer inquiry, lead webhook or order payload arrives 24/7.
AI Processing Engine
Extracts fields, cleans data, categorizes intent & verifies budget.
Automated Routing
Syncs CRM contacts, books viewing slots, drafts contracts or invoices.
Real-Time Alert
Slack / WhatsApp ping with 1-click summary sent to your team.
Operational Bottlenecks
Turn Manual Friction into Autopilot
Flood of WISMO Support Tickets
Support reps spend hours manually looking up tracking numbers for "Where is my order?" emails.
Instant Self-Serve Tracking
Smart order lookup bot answers tracking status and carrier links in under 3 seconds.
Inventory Discrepancies & Overselling
Warehouse stock changes are not synced in real-time to Shopify, causing out-of-stock cancellations.
Real-Time Inventory Sync
Automated webhooks sync supplier stock, warehouse counts, and multi-channel store inventory.
Manual Invoicing & Returns Processing
Manually generating VAT invoices, return labels, and refund entries in accounting software.
Autonomous Back-Office
Returns and invoices generate automatically upon customer request, keeping books 100% clean.
Supported Stack & APIs
Seamless Two-Way Integration With Your Existing Tools
No new software to learn. We engineer custom webhooks, API connectors, and AI pipelines directly into your daily stack.
Stripe 
HubSpot 
Salesforce 
WhatsApp API 
Slack 
n8n Workflows 
Make 
Airtable 
Google Sheets / Gmail 
PostgreSQL & DBs 
Shopify 
OpenAI & LLMs Automated Customer Order Lookup & Multi-Warehouse Inventory Sync for a Fast-Growing DTC Store
Connected Shopify webhooks with parcel tracking APIs and customer support chat, automating routine status inquiries.
β¦ Lead Engineer Personal Engineering Guarantee
"We don't outsource to junior contractors. Every workflow architecture, webhook connection, and custom AI parser is engineered, tested, and deployed directly by myself and our senior EU team."
β Vitaliy A. Β· Founder & Systems Architect at ILF Studio
Our Process
From Manual Chaos to Live Autopilot in 7 Days
Video & Workflow Audit
We analyze your bottlenecks, map your software tools, and record a custom 5-minute video breakdown with an architecture map.
7-Day Sprint Build
We engineer, test, and integrate the automations directly into your stack. Fixed scope, zero disruption to your daily operations.
Launch & 30-Day Support
We train your team with video walkthroughs and provide 30 days of proactive monitoring to guarantee complete stability.
FAQ
Frequently Asked Questions
Does this work with Shopify Plus and custom headless stores?
Yes. We support standard Shopify, Shopify Plus, WooCommerce, and custom headless Next.js/Stripe storefronts.
Can this integrate with our specific courier or 3PL warehouse?
Yes. We connect with DHL, FedEx, UPS, DPD, InPost, and custom 3PL warehouse API/FTP endpoints.
Will this reduce our customer support team costs?
Significantly. By deflecting 60β70% of routine tracking and return inquiries, your support team can stay lean as order volume scales.
Request Your Free Workflow Breakdown
Tell us about your team's bottleneck. We'll record a tailored 5-minute Loom video breakdown with an architecture blueprint.
Custom 5-Min Video Breakdown & Architecture Blueprint
We personally review your tools, map the exact webhook connections, and provide a fixed-price 7-day sprint quote. Zero sales pressure.